Identify your product to get troubleshooting articles, drivers and more – Hp printer assistant for windows 10 64 bit

Author Linda has been working as an editor at MiniTool for 1 year. As a fresh man in IT field, she is curious about computer knowledge and learns it crazily. Maybe due to this point, her articles are simple and easy to understand.

Even people who do not understand computer can gain something. By the way, her special focuses are data recovery, partition management, disk clone, and OS migration. Partition Wizard. Download Partition Wizard. Tip: In this process, please make sure hidden files are also displayed. Facebook Twitter Linkedin Reddit. About The Author. Linda Follow us. User Comments : Post Comment. If you cannot find Printer Assistant , download and install the full feature driver for your printer on your computer.

How do I download Printer Assistant? Download and install the full feature software for your printer from the HP website. The Mac print driver installs HP Utility, which has similar tools and features. Turn on the printer. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed. If a Let’s identify your product to get started page displays, click Printer , type your printer model number, and then click Submit.

The software results page for your printer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change. Under the Driver heading, click Download. During the installation, select the Typical or Recommended type of installation when prompted by the software installer.

What if Printer Assistant does not open or shows multiple printers after upgrading Windows? After upgrading Windows to a newer version, HP Printer Assistant displays the Connect a new printer tool instead of the printer settings and tools view. In other cases, Printer Assistant displays the Select a Printer window with multiple names for your printer or does not open when the printer is connected through USB.

Connect a new printer displays instead of HP Printer Assistant After upgrading your computer to the most recent version of Windows, HP Printer Assistant software displays the Connect a new printer tool instead of the printer settings and tools view. Set up the printer connection again to resolve the issue. In some cases, reinstalling the HP driver and software is required. Step 1: Reconnect the printer Try connecting the printer again to regain access to Printer Assistant tools.

Click Connect a new printer. When prompted, select the connection type, and then follow the on-screen instructions to set up the printer. If you can open Printer Assistant, the issue is resolved.

If you cannot open Printer Assistant or the red X displays and the connection still fails , continue to the next step. Step 2: Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver. Disconnect the USB cable from the printer, if necessary. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.

Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software. Step 4: Restart the computer and the printer Restart the computer and the printer after reinstalling the driver to finish setting up the software in Windows. If you cannot open Printer Assistant, and the Connect a printer tool displays, connect the printer again, and then restart the printer and computer to complete the installation.

This issue is for computers and network-connected printers upgraded to the most recent version of Windows. After installing the full feature HP printer software, the Select a Printer window displays with two or more names for your printer when you open HP Printer Assistant software.

Printing functionality might be different depending on which name you select. Use the following workaround to remove all printer names from the Devices and Printers folder, and then set up the printer again. Step 1: Remove the printers from your list of devices Delete the printers from Windows before setting up your printer again.

Search Windows for devices , and then click Devices and Printers in the list of results. Right-click one of the icons for your printer, and then click Remove Device. Repeat this step for any other icons for your printer. Click Connect a new printer , and then follow the on-screen instructions to complete the printer setup. Step 3: Make sure the printer is set as default Confirm your printer is set as the default printer in Devices and Printers. Return to the Devices and Printers window, and then make sure your printer is set as the default printer.

If your printer icon does not include a green check mark, right-click the icon and set it as default. If you can open HP Printer Assistant , the issue is resolved.

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Official HP® Printer Drivers and Software Download

Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. Need Windows 11 help? Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Click Connect a new printer. When prompted, select the connection type, and then follow the on-screen instructions to set up the printer. If you can open Printer Assistant, the issue is resolved. If you cannot open Printer Assistant or the red X displays and the connection still fails , continue to the next step.

Step 2: Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver. Disconnect the USB cable from the printer, if necessary. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software.

Step 4: Restart the computer and the printer Restart the computer and the printer after reinstalling the driver to finish setting up the software in Windows. If you cannot open Printer Assistant, and the Connect a printer tool displays, connect the printer again, and then restart the printer and computer to complete the installation. This issue is for computers and network-connected printers upgraded to the most recent version of Windows.

After installing the full feature HP printer software, the Select a Printer window displays with two or more names for your printer when you open HP Printer Assistant software. Printing functionality might be different depending on which name you select. Use the following workaround to remove all printer names from the Devices and Printers folder, and then set up the printer again.

Step 1: Remove the printers from your list of devices Delete the printers from Windows before setting up your printer again. Search Windows for devices , and then click Devices and Printers in the list of results. Right-click one of the icons for your printer, and then click Remove Device.

Repeat this step for any other icons for your printer. Click Connect a new printer , and then follow the on-screen instructions to complete the printer setup.

Step 3: Make sure the printer is set as default Confirm your printer is set as the default printer in Devices and Printers. Return to the Devices and Printers window, and then make sure your printer is set as the default printer.

If your printer icon does not include a green check mark, right-click the icon and set it as default. If you can open HP Printer Assistant , the issue is resolved. If you cannot open HP Printer Assistant , continue to the next step.

Step 2: Uninstall the HP printer software Remove all HP printing software from the computer before reinstalling the latest driver. Is Printer Assistant available for Mac? The Mac full feature driver installs HP Utility , which has similar tools and features. Select a location. If HP Printer Assistant does not open or the connection fails, continue to the next step. Step 2: Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver. Disconnect the USB cable from the printer, if necessary.

In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software.

Turn on the printer. The software installation prompts you to connect the cable if needed. If a Let’s identify your product to get started page displays, click Printer , type your printer model number, and then click Submit. If you need to change the operating system, click Change , select your version, and then click Change.

Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options. Step 4: Restart the computer and the printer Restart the computer and the printer to finish setting up the software in Windows.

Turn off the printer, and then restart your computer. Restart the printer and computer to complete the installation. Step 5: Try the Windows built-in print driver If the previous steps did not resolve the issue, use the Windows built-in driver.

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